We understand the
importance of personal data protection, so we respect and protect your privacy
and personal data. In this privacy policy (hereinafter referred to as “Privacy
Policy”), you can become acquainted with your rights as well as information about
the processing of your personal data.
By registering an account
on the www.modneli.com website, you are granting the right to
process your personal data under the terms of the Privacy Policy.
The data controller is Akvilė Žilionė, acting according to individual activity (nr.: 967270) For questions related to the processing of your personal data, please contact us by e-mail at info@modneli.com
WHAT SOURCES DO WE
COLLECT YOUR PERSONAL DATA FROM?
We receive all your
personal data directly from you. You provide personal data when you register an
account on the website, when you place an order, when you submit an enquiry,
request or complaint, and in other ways.
WHAT PERSONAL DATA OF
YOURS DO WE PROCESS, ON WHAT LEGAL BASIS, AND WHY?
|
Purpose |
Legal basis |
Categories of personal
data |
|
Account registration
and administration and purchase data management in administering and
fulfilling orders and returning goods |
Consent, contractual
obligation, legal obligation |
Name, surname,
telephone number, e-mail address, delivery method, delivery address, account
login details, account activity, including technical browsing data (IP
address, login and browsing technical information), signature (if you accept
the goods yourself), date and time of purchase and delivery, product names
and quantities, purchase prices and discounts granted, payment method and
payment information. In the case of a gift
card, we also collect the following data: the name, surname and contact
details of the person whom the gift card is for and the greeting for the
person whom the gift card is for. |
|
Order placement and
fulfilment without registering an account |
Contractual obligation |
Name, surname,
telephone number, e-mail address, delivery method, delivery address, payment
method and payment information. |
|
Identification |
Legitimate interests |
Name, surname, number
of identity document of customer or other person who picks up the goods,
telephone number, e-mail address, delivery method, purchase data of customer. |
|
Provision of offers and
product information |
Consent |
Name, surname, e-mail
address, telephone number, month and day of birth, type of newsletter
subscribed to. |
|
Examination of
requests, complaints, enquiries and feedback |
Legal obligation |
Name, surname,
telephone number, e-mail address, home address, date of birth, and other
information presented in the content of the request, complaint, enquiry or
feedback: the event in question and the circumstances related thereto, and
the attached documents and/or data. In the case of a return
request, you are asked to provide your name, surname, telephone number or
e-mail address, and address, as well as the reason for the return. |
|
Improving the browsing
and website user experience, and analysing website user behaviour and website
traffic |
Consent |
We also use cookies on
our website. Information about cookies is provided at the end of this Privacy
Policy. |
|
Statistics and market
research |
Legitimate interests |
Year of birth, gender,
city, information about the goods purchased online. |
WHAT ARE THE PROCESSING
AND RETENTION PERIODS FOR YOUR PERSONAL DATA?
|
Purpose |
Processing period |
|
Account registration
and administration and purchase data management in administering and
fulfilling orders and returning goods |
Personal data required
for account registration and administration are processed as long as the
account is used. Accounting and tax documents are kept on the basis of
compliance with a legal obligation in accordance with the terms provided for
in legislation. Other purchase data are stored for five years from the date
of the purchase transaction. |
|
Order placement and
fulfilment without registering an account |
Accounting and tax
documents are kept on the basis of compliance with a legal obligation in
accordance with the terms provided for in legislation. |
|
Identification |
As long as the account
is used. |
|
Provision of offers and
product information |
Five years from the
date the consent is given or as long as the consent is valid. |
|
Managing and responding
to requests, complaints, enquiries and feedback |
12 months from the date
of submission of the request, complaint, enquiry or feedback. |
|
Improving the browsing
and website user experience, and analysing website user behaviour and website
traffic |
Data processing periods
are provided here: [cookies]. |
|
Statistics and market research |
Five years |
TO WHAT THIRD PARTIES AND
IN WHICH CASES DO WE TRANSFER YOUR PERSONAL DATA?
We provide your personal
data to third parties who assist us in performing and administering the
provision of services to you:
- Software maintenance
and support companies;
- Companies providing
delivery services in order to deliver the goods to you at the addresses you
specify;
- Payment service
providers;
- Marketing companies;
- Companies providing
advertising, media planning, public relations and event services;
- Text
message marketing companies.
Your personal data may
also be provided to:
- Law enforcement
authorities in accordance with the procedure established by legislation of the
Republic of Lithuania;
- State institutions and
courts, where such an obligation is provided for by applicable legislation.
WHAT ARE COOKIES AND WHY ARE THEY USED?
Cookies are small text data files that are automatically created and stored on your device (computer or mobile phone) when you browse our website. The cookie contains anonymous information and is sent from the server of the website being viewed to your computer or mobile phone. Cookies may be session cookies or persistent cookies. Session cookies exist from the moment you open your browser until you close it again. When you close the browser, these cookies will automatically be deleted. The duration period for persistent cookies is set in advance; they remain on your browser until you erase them or they expire.
In accordance with the purpose, cookies may be categorised as Necessary, Settings, Statistics, Marketing or other. Our website uses Necessary, Statistics and Marketing cookies. You can find more information about what Necessary, Settings, Statistics and Marketing cookies we use here: [cookies].
We are constantly working
to improve our website so that it is as easy and convenient to use as possible.
In order for us to be able to improve our website, we need to know which
information our website visitors are most interested in, which countries and
cities our website is visited from, how often visitors return, what browsers
and devices they use, etc. We collect this information using Google Analytics,
which allows us to track and analyse statistics about website use. You can
learn more about Google Analytics and the information that it allows us to
collect here:
https://support.google.com/analytics/answer/6004245?hl=lt .
If you do not want Google Analytics to track your browsing, you can install the Google Analytics opt-out browser add-on.
Our website uses cookies so that we can improve your browsing and overall experience on our website, learn about website user behaviour, analyse traffic, and improve the website. Cookies are only used for as long as is necessary to achieve the purposes established.
If you prefer, you can change your browser settings so that you are informed about enabling or updating the cookie, and so that you can select which cookies are allowed or block them. To learn more about cookies, such as how to manage or delete them, visit www.allaboutcookies.org.
WHAT ARE DATA SUBJECT RIGHTS, AND HOW CAN YOU EXERCISE THEM?
You have the right to obtain access to your personal data and how they are processed, to demand that the personal data submitted be rectified, supplemented or destroyed, and to stop the processing of them (withdraw your consent). You also have the right to request that the data controller limit the processing of your personal data, the right to data portability, the right to submit a complaint to the State Data Protection Inspectorate (contact details are provided online at www.ada.lt), and the right not to agree to the processing of the personal data submitted.
PRIVACY POLICY: CHANGES AND VALIDITY
We reserve the right to change the Privacy
Policy. Notification of changes or additions to it will be published online
at www.modneli.com